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Director International Internet Operations & Sales - General Management

Professional Status
About Me
After 10 years in American Express and 10 years in GE, Frédéric Foschiani has been appointed Director for Direct Operations (Internet BU) & Executive Board Member.

10 years of experience on International Internet Operations & Sales in France and Europe:strategy, marketing, ergonomy & user experience, BD, Sales, P&L management, social medias, web 2.0, e-reputation

Other competencies:
Experienced manager. Demonstrated ability to lead people in matrix and multi-cultural environments. Expert in organization, customer satisfaction, re-engineering, projects management and a strong drive for results.

Experience Summary
  • Director Direct Operations for Insurances Company, in charge of Direct BU (internet)
    and Member of the Executive Board
  • Internet P&L Leader for Mortgages & Debt consolidation (GE)
  • Internet Leader for International Mortgages (GE Western Europe)
  • Operations management, productivity & re-engineering (Amex & GE)
  • Call Center Management (Amex)
  • Risk Management (Amex)
  • Project leader (Amex & GE)
  • Internet
  • New Media
  • Direct Marketing & Direct Sales
  • CRM
  • e-sales Strategy
  • e-marketing
  • BD
  • on-line Distribution
  • Start up & Internet Business Unit creation
  • P&L monitoring
  • launch of new products
  • SEM, SEO
  • Interactive Marketing
  • Web Analytics
  • Online Applications & User Experience
  • Web Design
  • Proven track record in Management
  • Change Management and re-engineering
  • Project Management
  • ROI strategy oriented and strong drive for results
  • Partnership negociations & relationships
  • Social medias
  • Web 2.0
  • e-reputation
  • e-branding